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Privacy Policy

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Effective Date: August 19, 2025

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Introduction

RGR Roofing & Remodeling ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.rgrroofingremodeling.com or use our services.

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Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website forms

  • Request estimates or consultations

  • Call or email us directly

  • Schedule appointments
     

This information may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Property address (for service locations)

  • Details about your home repair or remodeling needs

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited and time spent on our site

  • Referring website addresses
     

How We Use Your Information

We use the information we collect to:

  • Provide estimates and consultations for roofing and remodeling services

  • Communicate with you about our services

  • Schedule appointments and service calls

  • Process service requests and payments

  • Improve our website and services

  • Send promotional materials (only with your consent)

  • Comply with legal obligations
     

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with trusted contractors, suppliers, or service providers who assist us in operating our business

  • Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety

  • Business Transfers: In the event of a merger, acquisition, or sale of our business, customer information may be transferred
     

Geographic Scope

Our services are primarily offered to residents of Michigan and Ohio. We do not knowingly collect information from individuals outside these service areas for business purposes.

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Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

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Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

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Your Rights and Choices

You have the right to:

  • Access the personal information we have about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of receiving promotional communications

  • Contact us with questions about our privacy practices

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Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can modify your browser settings to decline cookies, though this may affect website functionality.

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Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

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Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website with an updated effective date.

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Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

RGR Roofing & Remodeling

Last updated: August 19, 2025

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